Effective Date: July 26, 2025
1. Acceptance of Terms
By accessing or using JLab AI’s website and services (“Services”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you may not use the Services.
2. Description of Services
JLab AI provides AI‑powered communication tools, including voice and chat agents, Google review automation, website builders, CRM functionality and related software (collectively, “Think Suite”). The Services may evolve over time and may include new features or services.
3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) and have the authority to enter into these Terms on behalf of yourself or the entity you represent. By using the Services, you represent and warrant that you meet these requirements.
4. Account Registration and Security
To access certain features, you may need to create an account. You agree to provide accurate information and keep your account credentials secure. You are responsible for all activities that occur under your account.
5. Subscription Fees and Payment
Access to the Think Suite software package requires payment of recurring subscription fees. Fees, billing cycles and renewal terms will be disclosed at the time of purchase. Unless otherwise specified, subscriptions renew automatically until cancelled. You authorize JLab AI (or its payment processor) to charge your chosen payment method for all applicable fees, including recurring charges and applicable taxes. Late or declined payments may result in suspension or termination of your account.
6. User Content and Conduct
You are solely responsible for any content you provide through the Services, including data, text, audio and other materials (“User Content”). You agree not to:
Use the Services for unlawful, deceptive, harassing or harmful purposes;
Infringe or misappropriate our or any third‑party intellectual‑property rights;
Interfere with or disrupt the security, integrity or performance of the Services;
Attempt to gain unauthorized access to the Services or related systems.
We reserve the right to remove or disable any User Content that violates these Terms or applicable law.
7. AI Services and Disclaimers
The AI voice and chat agents provided through the Services are designed to automate communications and assist users. AI‑generated responses may sometimes contain errors or be inappropriate for a given context. You are responsible for reviewing and verifying the accuracy of any information or output produced by our AI services before relying on it.
8. Intellectual Property
JLab AI and its licensors retain all rights, title and interest in and to the Services, including all software, content, trademarks and other intellectual property. Subject to your compliance with these Terms, JLab AI grants you a limited, non‑exclusive, non‑transferable license to access and use the Services for your internal business purposes. You may not copy, modify, distribute, sell or lease any part of the Services without our prior written consent.
9. Third‑Party Services
The Services may integrate or link to third‑party products or services. JLab AI is not responsible for the practices, content or performance of such third parties. Your use of third‑party services is subject to their terms and policies.
10. Termination
We may suspend or terminate your access to the Services at any time if you violate these Terms or use the Services in a way that could cause harm. You may cancel your subscription and account at any time through your account settings or by contacting us. Upon termination, your right to use the Services will cease immediately, and we may delete or deactivate your account and data in accordance with our data‑retention practices.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, JLAB AI DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR‑FREE OR SECURE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JLAB AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY. JLAB AI’S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM OR (B) FIFTY U.S. DOLLARS ($50).
13. Indemnification
You agree to indemnify, defend and hold harmless JLab AI and its directors, officers, employees and agents from and against any claims, damages, liabilities, costs and expenses (including reasonable attorney’s fees) arising out of or related to your use of the Services, your User Content, or your violation of these Terms or any applicable law.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to its conflict‑of‑law principles. Any disputes arising under or related to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Florida, and you consent to the jurisdiction of such courts.
15. Modifications to the Terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the Services or by other means. Your continued use of the Services after such changes become effective constitutes your acceptance of the updated Terms.
16. Contact Information
If you have any questions about these Terms, please contact us at:
JLab AI
Brandon, Florida, USA
Email: [email protected]